Effective October 25, 2023
Welcome to https://goatleads.com/ to as the “Site”). This User Agreement (the “Terms”) is established between you and G.O.A.T. Leads (referred to as “The Platform”, “our team”, “we”, or “our”).
These Terms outline the rules and guidelines for accessing and using the Site, as well as any products, materials, and services available through or on the Site (collectively termed as the “Offerings”).
1. Agreement Acknowledgment
1.1 Consent Through Service Utilization or Access
Kindly go through the terms outlined below with attention. By utilizing or accessing the Resources (or by selecting “confirm” or “consent” when this Agreement is presented), you commit to adhering to the stipulations of this Agreement, either individually or on behalf of the organization you represent.
If you disagree with any part of these terms, you should refrain from using or accessing the Resources and promptly exit the Site.
1.2 Criteria for Accessing and Using the Offerings
To avail of the Site or any related Resources, you should (i) be a minimum of 18 years of age, (ii) reside within the United States, and (iii) not be in competition with or use the Resources in a manner that rivals the Platform.
1.3 Modifications to the Agreement
By engaging with or utilizing the Resources, you confirm and assure that you fulfill the above-listed criteria. Additionally, you declare and assure that you possess the necessary rights, authority, and capability to commit to this Agreement, either personally or on behalf of the organization you stand for. If you don't align with these criteria, you're prohibited from accessing or using the Resources.
G.O.A.T. Leads holds the authority to periodically update this Agreement at its discretion. Unless the changes are for legal or administrative reasons, G.O.A.T. Leads will give a reasonable heads-up before implementing the changes. These updates will influence your interactions with and access to the Resources from the day they are put into effect. For newcomers, these changes will take effect right away.
Continuing to use or access the Offerings after any modifications to this Agreement signifies your recognition of these updates and your commitment to adhere to the revised terms. It's advisable to revisit this section regularly to stay updated, as these modifications are obligatory for you.
2. Access to the Resources
As G.O.A.T. Leads progresses and enhances its features, the Resources might undergo changes. G.O.A.T. Leads retains the right to alter, suspend, or terminate the Resources, either entirely or partially, at any given moment without prior notification to you. You acknowledge that G.O.A.T. Leads won't be held accountable to you or any third party for any potential losses or damages resulting from the unavailability of the Resources, be it temporary or prolonged.
2.2 Account Setup
To access the Resources or specific functionalities, you might need to create an account and furnish specific details about yourself. You commit to providing precise, comprehensive, and current details. Different account categories might be available for varied users at G.O.A.T. Leads.
Should you link any Resources with a third-party platform, you authorize us to retrieve and utilize your data from that platform, in line with the permissions granted by that service, and to save your login details for that platform. All the data you share will be protected under our Privacy Policy (https://goatleads.com/privacy-policy). By providing your information, you agree to any actions we undertake in line with our Privacy Policy.
2.3 Account Obligations
It's your sole responsibility to keep your account details and password confidential. All actions taken under your account fall under your responsibility. Your account is exclusive to you, and you commit not to grant access to the Resources using your login credentials to anyone else.
Always make sure to log out after each session, especially when using public or shared devices, to prevent others from seeing or noting down your personal details or password. Transferring your account to another individual requires our explicit written consent.
Should you notice or suspect any unauthorized access to your account, inform the Platform right away. We won't be accountable for any loss or damage resulting from your non-adherence to these guidelines. However, you'll be responsible for any loss or damage the Platform or a third party might suffer due to unauthorized use of your account or password.
2.4 Account Suspension or Closure
The Platform reserves the right to pause or close your account whenever deemed necessary, for any reason or even without one, especially if it's determined that you've breached any stipulations of this Agreement.
3. Guidelines for Resource Utilization
Ensure that your use of the Resources is strictly within legal bounds and aligns with this Agreement. You commit to avoiding any actions that might harm the Resources or the overall operations of the Platform. The Resources are available for both business and commercial endeavors.
3.2 Restricted Actions
While utilizing the Resources, you commit to refraining from the following activities:
(a) Legal and Contractual Adherence: Do not breach any prevailing laws, regulations (including those related to intellectual property, privacy, or publicity rights), or any contractual commitments.
(b) Avoid Spamming: Refrain from sending unsolicited or unauthorized promotions, advertisements, spam, junk emails, chain letters, or any other form of unwarranted communication.
(c) No False Representation: Do not pretend to be someone else or falsely represent your association with any individual or organization.
(d) Protection of Minors: Avoid any actions that exploit or harm minors, such as exposing them to inappropriate content or gathering their personal details.
(e) Uphold Content Standards: Ensure that any content you upload, display, or transmit aligns with the Content Standards mentioned in this Agreement.
(f) Respectful Interaction: Do not harass or disrupt other users' experience with the Resources, and avoid actions that might expose the Platform or its users to harm.
(g) Maintain Service Integrity: Avoid using tools or methods that might disrupt or impair the Resources, including any connected servers or networks.
(h) No Unauthorized Data Extraction: Do not copy, monitor, or disclose any part of the Resources using automated or manual methods. This includes using bots, spiders, or scrapers for data extraction, except for creating public search indices.
(i) Maintain Security: Avoid actions that compromise the security of the Resources, such as unauthorized access attempts or data mining.
(j) No Code Manipulation: Do not attempt to decipher, decompile, or reverse engineer any part of the Resources.
(k) Respect User Privacy: Do not gather or compile user information without their explicit consent.
(l) Avoid Disruption: Do not undertake any actions that might hinder the smooth operation of the Resources.
(m) No Assisting in Prohibited Actions: Do not try or aid others in attempting any of the aforementioned restricted actions.
3.3 Location-Based Limitations
G.O.A.T. Leads operates from the United States, and the Resources are intended solely for individuals residing in the United States. If you decide to access the Resources from locations outside the United States, you bear the responsibility of ensuring adherence to all applicable local regulations. G.O.A.T. Leadsr does not claim that the Resources or their content are suitable or available for use outside the United States.
4. Purchase Guidelines
4.1 Order Procedure
The entire process, from selecting Resources to finalizing the order, constitutes the order procedure. This procedure encompasses the following steps:
(a) By selecting the checkout option, 3users are directed to a third-party payment gateway. Here, they'll need to enter their contact information and choose a preferred payment method.
(b) Once all necessary details are provided, users should thoroughly review their order. They can then finalize and place the order using the designated button or feature on the Site, thereby agreeing to these Terms and committing to the specified payment.
4.2 Placing an Order
When you finalize an order, the following conditions apply:
4.3 Pricing Details
During the purchase process and prior to finalizing the order, you'll be notified about all applicable charges, taxes, and additional costs (including delivery charges, if any).
(a)Finalizing an order signifies the establishment of a contract, obligating you to cover the specified price, taxes, and any additional charges or expenses highlighted on the order page.
(b) If the acquired Resources necessitate your active participation, like sharing personal details, specific requirements, or preferences, you are bound to provide the necessary input.
All communications linked to the purchase process will be directed to the email address you've designated for such interactions.
(c) Once the order is placed, users will obtain a confirmation receipt indicating the order's successful reception.
4.4 Payment Options
Details regarding accepted payment methods will be provided as you proceed with the purchase. Some payment options might come with specific conditions or additional charges. Relevant details for such cases can be found in the specific section of the Site. All payment transactions are handled by third-party services, ensuring the Site doesn't directly gather any payment data, like credit card numbers. Instead, the Site is only alerted once the payment is successfully processed.
Should a payment attempt via the available methods be declined or rejected by the payment service, the Platform is not obligated to complete the order. You'll be responsible for any costs or charges arising from such unsuccessful payment attempts.
4.5 Ownership of Usage Rights
Until the full payment for the Services is received by the Platform, you won't possess the rights to utilize the purchased Services.
5. Service Duration
5.1 Membership Plans
Membership plans enable you to consistently or periodically access Resources for a specified duration. Paid memberships are activated from the day the Platform acknowledges the payment. To ensure uninterrupted access, it's essential to settle the recurring charges promptly. Delays or failures in payment might lead to disruptions in the service.
5.2 Term-specific Memberships
Paid memberships with a defined term start from the day the Platform confirms the payment and continue for the duration you've selected or as mentioned during the purchase process. Post the expiration of this term, access to the Resources will cease unless you opt for a renewal by settling the applicable charges. These term-specific memberships are non-terminable before their end date and will naturally conclude at the end of the specified term.
5.3 Auto-renewal Feature
Memberships are set to renew automatically using the payment method you selected at the time of purchase. This will continue unless you opt out of the renewal within the stipulated cancellation timeframe mentioned in the relevant section of these Terms or on the Site. The duration of the renewed membership will mirror the original term. You'll be notified in advance about the impending renewal, detailing the steps to halt the auto-renewal process.
5.4 Ending the Subscription
You can end recurring memberships at any time by forwarding a clear and straightforward cancellation request to the Platform through the contact information provided in this document. Alternatively, if available, you can use the relevant controls within the Site.
5.5 Notice of Cancellation
Should the Platform receive your cancellation request before the membership's renewal date, the termination will be effective once the ongoing membership period concludes.
6. Rights Pertaining to Intellectual Property
6.1 Intellectual Property Ownership
You recognize that all rights associated with intellectual property, encompassing copyrights, trademarks, trade secrets, and patents, related to the Resources and its content, features, and functionality (collectively termed as the “Material”), belong to the Platform, its licensors, or other content providers. The Material is safeguarded by both U.S. and global intellectual property or ownership rights regulations. Neither this Agreement nor your utilization of the Resources bestows upon you any rights or ownership related to such intellectual property. All rights not explicitly mentioned in this Agreement remain with the Platform and its licensors.
6.2 Permission for Resource Utilization
For the duration of this Agreement, the Platform provides you with a restricted, non-exclusive, non-transferable, non-sub-licensable, and revocable permission to access and use the Material strictly for business or commercial purposes, in line with this Agreement. The Material is not to be employed for any other intent. This permission concludes when you cease using the Resources or at the end of this Agreement.
6.3 Specific Limitations
Your rights under this Agreement come with the following limitations:
(a) No Unauthorized Reproduction: You're prohibited from copying, replicating, broadcasting, showcasing, executing, sending, or distributing any segment of the Material unless explicitly allowed in this Agreement or facilitated by a specific feature or product.
(b) No Alterations: You're not permitted to modify, derive new works, translate, adapt, disassemble, reverse compile, or reverse engineer any portion of the Material.
(c) No Commercialization: You cannot sell, license, sublicense, transfer, allocate, rent, lease, loan, host, or in any manner capitalize on the Material or the Resources, either wholly or partially.
(d) Preservation of Notices: You must not remove or modify any copyright, trademark, or other proprietary rights indicators from the Material copies.
(e) No Competitive Usage: Accessing or using the Material to create a similar or rival website, product, or service is prohibited.
(f) No Data Compilation: You're not allowed to employ any data retrieval system to form, compile, directly or indirectly, a database, compilation, collection, or directory using the Material or other data from the Resources.
6.4 Notice on Trademarks
All trademarks, emblems, and service badges showcased on the Resources are either owned by the Platform or third-party entities. Utilizing such trademarks, emblems, or service badges without the prior written approval of the respective proprietors is not allowed.
7. User Contributions
7.1 User-Provided Content
The Resources may offer interactive sections like message boards, chat rooms, profiles, forums, and other platforms that enable users to share, upload, submit, display, or communicate content or materials with other users or individuals (referred to as “User Contributions”) via the Resources.
You bear full responsibility for the content you contribute. Think carefully about what you decide to share. All User Contributions must adhere to the Content Guidelines mentioned later. Any content you share via the Resources is deemed non-confidential and non-exclusive. You take on all risks linked to the utilization of your User Contributions, including any trust placed in its accuracy, completeness, or relevance by other users or third parties, or any exposure of your User Contributions that might identify you or another individual. You acknowledge that the Platform is not accountable or liable to any third party regarding any User Contributions shared by you or any other user of the Resources.
Moreover, you concur that the Platform isn't responsible for any losses or damages stemming from interactions between you and other users. Interactions with other users are strictly between you and the involved user. If a disagreement arises between you and another user, we aren't obligated to intervene.
7.2 Licensing Agreement
By this, you provide the Platform with an unchangeable, non-exclusive, royalty-exempt, fully compensated, transferable, everlasting, and global permission to copy, distribute, publicly showcase and perform, develop derivative versions from, integrate into other content, and generally utilize your User Contributions. This also includes the right to grant sub-licenses for the aforementioned rights, in association with the Resources and the Platform's operations. This encompasses, but isn't limited to, promoting and redistributing parts or the entirety of the Resources across any media types and via any media outlets.
You confirm and assure that you possess all the necessary rights, capabilities, and authority to bestow the rights mentioned above to any User Contributions you provide. You hereby permanently renounce all claims and won't hold us accountable for any alleged or actual violation or misappropriation of any ownership rights in any communication, content, or material you submit to us.
It's essential to recognize that all the licenses mentioned above are governed by our Privacy Policy, especially when they pertain to any User Contributions containing personally identifiable data.
7.3 Guidelines for Content
You commit to not dispatch, willingly accept, upload, transmit, showcase, or distribute any User Contributions that don't align with the following guidelines (“Content Guidelines”). User Contributions must refrain from:
(a) Legal and Obligatory Violations: Breaching any relevant laws or regulations, including intellectual property, privacy, or publicity rights, or any contractual or fiduciary duties.
(b) Encouraging Illicit Actions or Harm: Advocating any illegal activities, endorsing or assisting any unlawful deeds, or generating any potential harm, loss, or damage to an individual or property.
(c) Infringing Intellectual Property: Overstepping any copyright, trademark, patent, trade secret, moral right, or other intellectual property rights of another individual.
(d) Disparaging or Unacceptable Content: Including any data or material that we judge as unlawful, slanderous, abusive, threatening, harmful, violent, hateful, obscene, or otherwise objectionable. This encompasses any content that might upset, embarrass, or annoy others.
(e) Promotion of Explicit Content or Discrimination: Advocating sexually explicit, violent content, or discrimination based on factors like race, gender, religion, nationality, disability, sexual orientation, or age.
(f) Deceptive Information or False Representation: Incorporating any false, misleading data or content that could deceive others. This includes impersonating any individual or falsely stating your association with a person or entity.
(g) False Endorsement: Suggesting or implying that the content is in any way supported or endorsed by the Platform or any other entity, when it isn't.
7.4 Oversight and Implementation
We always retain the right, though without any obligation, to:
(a) initiate any measures concerning User Contributions that, in our sole judgment, may be necessary or suitable. This includes situations where we believe the User Contribution might breach the Content Guidelines, any other terms of this Agreement, or could expose the Platform or any other individual to potential liabilities. Such measures might encompass reporting your activities to legal authorities.
(b) decline or remove any User Contribution for any reason, or even no reason, based on our sole discretion.
(c) disclose any User Contribution, your identity, or any electronic interaction as required by any legal or regulatory requirement, or to safeguard the rights or assets of the Platform or another individual.
(d) Halt or restrict your access to the Resources, either partially or entirely, for any reason, especially if there's any breach of this Agreement.
It's important to note that we don't pre-screen User Contributions before they're shared on the Resources, so we can't guarantee immediate removal of any questionable content. As such, neither the Platform nor its affiliates, officers, directors, employees, or agents are liable for any actions or lack thereof related to any transmissions, communications, or content provided by any user or third party.
Furthermore, the Platform isn't accountable to anyone for either performing or not performing the activities highlighted in this section.
7.5 Addressing Copyright Violations (Digital Millennium Copyright Act Guidelines)
G.O.A.T. Leads holds intellectual property rights in high regard and anticipates that users of the Resources will share this respect. We have a policy to discontinue services for users who repeatedly violate intellectual property rights, including copyrights.
If you suspect that your copyrighted work has been replicated in a manner that infringes upon your rights and you wish for the potentially infringing content to be removed, kindly provide the following details in line with the Digital Millennium Copyright Act to our appointed copyright representative:
(a) A physical or digital signature from the copyright holder or an individual authorized to represent them.
(b) A detailed account of the copyrighted content you believe has been violated.
(c) A description of the content you claim is violating or is the subject of violating activity, which you request to be removed or to which access should be restricted.
(d) Information about where the alleged infringing content can be found.
(e) Your contact details, including your physical address, phone number, and email.
(f) A declaration stating your genuine belief that the disputed use of the content isn't sanctioned by the copyright owner, its representative, or by law.
(g) A sworn statement from you, asserting that the information in your notice is precise and that you are either the copyright owner or have the authority to represent the copyright owner.
It's crucial to understand that under 17 U.S.C. § 512(f), any false claim in a written notification can make the complainant liable for any damages, costs, and attorney fees incurred by us due to the written notification and claim of copyright infringement.
Appointed copyright representative for G.O.A.T. Leads:
NAME: G.O.A.T. Leads L.L.C.
ADDRESS: 4B North Ave Suite 310 Bel Air, MD 21014
EMAIL: [email protected]
8. Risk Acknowledgment
The details provided via the Resources are intended solely for general informational purposes. G.O.A.T. Leads does not guarantee the precision, thoroughness, appropriateness, or quality of such details. Depending solely on this information is at your discretion and peril.
G.O.A.T. Leads absolves itself of any responsibility or liability stemming from any trust placed on such details by you or any other user of the Resources, or by anyone who might be informed of its contents.
9. Data Protection
To understand how G.O.A.T. Leads gathers, utilizes, and discloses your data, kindly go through our Privacy Policy. By accessing the Resources, you consent to the gathering, utilization, and disclosure of such data as outlined in the Privacy Policy.
10. Conclusion of Services
10.1 Service Discontinuation
G.O.A.T. Leads reserves the right to halt or conclude your access to the Resources at its discretion, for any given reason, without any prior notification, especially if there's a breach of this Agreement's terms. Should your access to the Resources be terminated, your rights to utilize the Resources will cease immediately.
G.O.A.T. Leads will not be held accountable in any capacity for the suspension or termination of your rights under this Agreement, including but not limited to the termination of your account or the removal of your User Content. If you've set up an account, you can end this Agreement anytime by reaching out to G.O.A.T. Leads and requesting termination.
10.2 Post-Termination Implications
After the conclusion of this Agreement, any clauses that inherently should continue post-termination will remain effective. This encompasses, but isn't limited to, clauses related to intellectual property ownership, disclaimers of warranty, and liability limitations.
The cessation of your access to and utilization of the Resources won't exempt you from any responsibilities that arose or accumulated before the termination or limit any liability you might otherwise have towards G.O.A.T. Leads or any third party. It's crucial to understand that terminating your access to and use of the Resources might result in the deletion of your User Content linked with your account from our records.
11. Disclaimer of Guarantees
The resources are offered on a "where is" and "as available" basis. Utilizing the resources is entirely at your discretion. To the greatest extent allowed by relevant law, the resources are presented without any form of guarantees, be they direct, implied, legal, or otherwise, including, but not restricted to, implied guarantees of marketability, suitability for a specific use, ownership, peaceful enjoyment, precision, or non-violation.
Without circumventing the aforementioned, G.O.A.T. Leadsr and its licensors make no claim that the content is precise, trustworthy, complete, or accurate; that the resources will fulfill your needs; that access to the resources will be constant, without interruptions, error-free, or protected; that any flaws or errors will be rectified; that the resources are devoid of malicious software or other detrimental components; or that the resources or materials acquired through the resources will otherwise align with your anticipations to the maximum extent allowed by law.
Without these restrictions, the resources would not be available. No recommendations or details, whether spoken or written, acquired by you from us through the resources shall establish any guarantee, declaration, or promise not explicitly outlined in this agreement. Certain regions do not allow the omission of implied guarantees, so the previous omission may not be relevant to you. If the law mandates any guarantees regarding the resources, all such guarantees are restricted to ninety (90) days from the initial date of use.
12. Restriction of Accountability
To the greatest extent permitted by relevant law, under no circumstances shall G.O.A.T. Leads or its associates, or their respective licensors, service suppliers, workers, representatives, managers, or directors be accountable to you or any third party for any form of damages, regardless of the legal framework, emerging from or linked to your utilization or inability to utilize the resources, any links to third-party sites, or any content on the resources or such third-party links. This includes, but is not limited to, any loss of functionality, income, or profit, loss of business or projected savings, loss of data, loss of good standing, or decrease in value, or for any indirect, incidental, exemplary, special, or punitive damages, whether arising from a breach of contract, tortious act (including negligence), or any other cause, irrespective of whether such damage was predictable and whether or not G.O.A.T. Leads was informed of the possibility of such damages.
Your only solution for dissatisfaction with the resources is to cease utilizing the resources.
Certain jurisdictions do not permit the omission or restriction of specific damages, so the previous restrictions and omissions may not be relevant to you.
13. Indemnification
You commit to safeguard, stand up for, and absolve G.O.A.T. Leads and its associates, along with their respective managers, directors, employees, representatives, affiliates, successors, and permitted assigns (collectively termed as the “Protected Party”), from any and all losses, allegations, actions, proceedings, complaints, damages, obligations, penalties, interest, judgments, settlements, deficiencies, disbursements, awards, fines, and all costs, fees, or expenses of any nature, including reasonable legal fees, enforcement fees, and other costs related to upholding any right to compensation under this Contract, and the expenses of pursuing any insurance providers. All these are resultant from or linked to your violation of this Contract, or your utilization or misuse of the Resources. This includes but is not limited to, your User Content or any actions undertaken by a third party using your account.
G.O.A.T. Leads retains the right, at your cost, to take on the exclusive defense and management of any matter for which you are obligated to compensate us. You commit to support and collaborate with our defense or resolution of these claims.
14. Disputes
14.1 Applicable Law
All concerns related to this Agreement, as well as all matters arising from or related to this Agreement, whether they are based on contract, tort, or statute, are governed by and interpreted according to the laws of the State of Texas. This is without considering any principles of conflicts of law.
14.2 Resolution of Disputes
Any legal action or proceeding that arises from or is related to this Agreement or the Services should only be initiated in a state or federal court situated in the State of Texas. However, we maintain the right to initiate any legal action or proceeding against you for breaching this Agreement in your country of residence or any other pertinent country. By this, you irrevocably agree to the jurisdiction of these courts and renounce any defense of an inconvenient forum in relation to the maintenance of any action or proceeding in such venues.
At the sole discretion of the Company, it may necessitate any disagreement, claim, or controversy that arises from or is related to this Agreement, or the breach, termination, enforcement, interpretation, or validity thereof, to be presented to and decided by a single arbitrator through binding arbitration under the guidelines of the American Arbitration Association in Texas. The arbitrator's decision will be final and binding on both parties and can be entered and enforced in any court of competent jurisdiction by either party. The party that prevails in the arbitration process will be awarded reasonable legal fees, costs for expert witnesses, and all other costs and expenses incurred directly or indirectly during the proceedings unless the arbitrator determines otherwise for valid reasons.
All arbitration processes will proceed on an individual basis. You acknowledge that you can only bring claims against the Company in arbitration in your individual capacity. In doing so, you hereby renounce the right to a jury trial, to initiate or participate in a class action lawsuit or class action arbitration (either as a named plaintiff or class member), and to initiate or participate in any joint or consolidated lawsuit or joint or consolidated arbitration of any kind. If a court determines that the applicable law prevents the enforcement of any of this paragraph's limitations for a specific claim for relief, then that claim (and only that claim) must be separated from the arbitration and can be brought to court.
You acknowledge and agree that by agreeing to these terms, you are renouncing the right to a jury trial or to participate in a class action.
14.3 Time Limitation for Filing Claims
Any legal action or claim you might have that arises from or is related to this agreement or the services must be initiated within one (1) year after the cause of action emerged. Otherwise, such legal action or claim is permanently waived and prohibited.
15. Additional Provisions
15.1 Non-Waiver
Unless explicitly stated in this Agreement, any failure by the Company to enforce or exercise any provision of this Agreement or related right shall not constitute a waiver of that right or provision.
15.2 Validity of Provisions
If any provision within this Agreement is deemed unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from this Agreement and will not affect the validity and enforceability of any remaining provisions.
15.3 Agreement Completeness
This Agreement, along with any documents or references mentioned within, represents the entire understanding between you and the Company regarding your relationship with the Company and supersedes any prior statements or representations.
15.4 Section Titles
The section titles in this Agreement are for convenience only and have no legal or contractual effect.
15.5 Independent Entities
Nothing in this Agreement creates any partnership, joint venture, agency, franchise, sales representative, or employment relationship between you and the Company.
15.6 Transfer of Rights
You may not transfer or assign any rights or obligations you have under this Agreement without the Company's prior written consent. The Company reserves the right to transfer or assign this Agreement or any right or obligation under this Agreement at any time.
15.7 Compliance with Export Restrictions
You acknowledge that the Services may be subject to international rules that govern the export of software. You agree to comply with all applicable international and national laws that apply to the Services as well as end-user, end-use, and destination restrictions issued by national governments.
16. Contact Us
For any concerns regarding copyright infringement, please refer to the designated copyright agent as detailed in Section 7 (User Content). For all other inquiries, feedback, technical support, or other communications related to the Services, please reach out